The formatting was bad The formatting was bad, I had to rearrange everything and delete a lot of useless pages. It went from 14 pages to 7 after I did that. Some pages only had a few words on them and some sentences had words spaced out where 3 words were on a line. It looked like an encrupted text message. Wasted a lot of time

It wasn't as easy as it was made out to … It wasn't as easy as it was made out to be. The language needs to be dumbed down. I was trying to transfer my deed to include my husband. It didn't work out that way. I don't know if I can redo it once it was finalized and wrong! :(

At least the refund was prompt... The only reason I'm willing to go above one star is that the refund was prompt. That said, the response I received from the customer service rep afterward made me feel like I had been sent to the principal's office in elementary school. In looking at other reviews afterward, it was very clear that their standard practice is to blame the customer for any issue - often challenging their intelligence in the reply they post. (I'm guessing the same will be true here since that was certainly what I received in the response from the CSR.)

MY OPINION... The interview process of DeedClaim was great and that's why I chose this particular product. The interviewer asked if i were utilizing the document to remove a name from a deed. I selected yes! Interviewer never inquired as to what name to remove and such was not represented on final document. I moved forward with document under an assumption 'all is well'. Fortunately, the DeedClaim was viable and sale transaction now appears to be moving forward. Due to confusion resulting from my expectations as it relates to 'what name to remove' is why I chose to refrain from rating this product with five stars.

Tell me uP front that a fee is… Tell me uP front that a fee is required! Not at the end when I've entered all of my information. The way your website is worded is deliberately misleading.