Overall results were satisfactory Overall results were satisfactory. My only issue was the lack of communication.

I paid $11,000 and have been bounced … I paid $11,000 and have been bounced around by these people with no resolution. I will be forced to approach the IRS myself now with $11,000 that these people will not rebate any of. I am in the middle of chemotherapy and they just don't help. Please do yourself a favor and don't lose more money and time by wasting it with these people. They changed their name a couple years ago... I DON'T wonder why

Not impressed. Preparer had to review forms two and sometimes three times to identify all of the tax withheld. Tax withheld was my only control point to begin the process, but when that did not tie out, I found other problems They agreed to do the job for $5,500.00 but charged my credit card for $7,000.00. When I asked them to deduct the $3,000.00 fees paid them in FY 2015, they would not. Now I need to amend the return to rectify that situation. The earliest tax year they prepared required me to send IRS a payment of several hundred dollars. I was surprised to receive a refund of the amount paid with the explanation that the law did not allow them to collect overdue tax after a certain amount of time. I thought TDP should be aware of the time limitation. That should have initiated a refund from TDP to me, as the earliest period was the one that caused extra expense to me for IRS to provide the tax data that I had somehow lost. IRS did not receive one of the returns and TDP did follow up and brought it to my attention. The refund has been received. That was a good thing.

Taking too long I've been a client on the same case for over three years. I've had over 10 case workers involved with my case and I have been asked 5 times for the same tax return. I comply in a timely manner each time and I'm still at square one. After a brief time with my TSP case worker, they have either left the company, out in maternity leave, on vacation or some other excuse... what's it take to resolve a tax issue?

A waste of money. They never offered me the option of a resubmittal of past taxes. They never offered to count in my deductions being the fact that I was a subcontractor. Essentially they took my money and said this is what you owe. I do not recommend their services. I would recommend procuring the services of a decent accountant and going from there. You live and you learn and sometimes you lose money.