DM
GBSCAM Do NOT hire this company Do NOT hire this company. Similar to the other review, I signed up for the $145 plan plus filing fees. Well, after I paid I get a call to say I need to file for multiple classes and it’s gonna be $2100 on top of my $600 I already paid. They have a good sales pitch and make it sound legit so I said ok. After a week goes by I get an application, after asking them to correct a few obvious mistakes, Racheal explains “that’s” done on purpose to protect my identity and It’s normal and trust them. Well, they filed one trademark that was not properly done (Verified by my attorney) on USPTO’s website. According to USPTO’s website they paid $250 for the one application they didn’t even attempt to correctly file even though they charged me $350 x 6. She then contacted me to hire their “attorney” to monitor the application for $1800 and I must act now or risk the application going bad blah blah…this went on for a few days and that’s when the red flag was raised. Don’t fall for it like I did. Hire a local trademark attorney, turns out it’s much cheaper anyways. The only thing their good at is scamming you and that they are very good at it. Look up the company address under the contact us page and when I asked about it, they claim they have no reason to list their real address….smell what I’m stepping in!? Regarding Xpressmarks’s response, I’m more than happy to provide my bank statements and USPTO’s application to show fees and wrongful charges. I’ve already requested my application to be corrected and it was not. I only got a defensive and rude response asking why I’m questioning what they’re doing. Registered agent!? You’re using addresses that are vacant commercial listings.
Dave
GBThey force you to pay money and not do any work They charged $1200 for filing the trademarks in multiple classes. Once they got the money, there has been no response from them. Stay away from this company, they are a complete scam.
DD
GBThe people at Xpressmark are crooks WARNING!!! The people at Xpressmark are crooks. They took my money and will not issue a refund. Please file a claim with Texasattorneygeneral.gov and with IC3.gov, this is the internet crimes unit. Xpressmark charged me $2388 to file my name and logo. $288 for search and $2100 to file 3 classes for my name and 3 classes for my logo, a total of 6 classes. They informed me the filing fee for each class was $350. They only filed 1 class for $250. That one filing was done incorrectly. They only filed something when I threatened to file a claim and I waited weeks with no update nor proof of filing. They send you information to make it seem like they are a legit company, but they are legit scammers. Do not fall for it. I have proof of how they fabricated communication to my bank. Go and hire a real attorney as this company is not authorized to file on your behalf, only an attorney can, which they are not. You will have a hard time disputing a claim you authorized if you chose this company. They took my money and refuse to issue a refund. They sent me an email months later stating that filing fees are non-refundable. Filing fees that do not belong to them, filing fees that they collected to file with the USPTO??? I will file a claim with every agency until these people are stopped. Don't believe the positive reviews. They are fake!
Spencerr
DEThey guided me through the entire… They guided me through the entire process, ensuring that all the necessary forms and documents were correctly filled out. Their expertise in trademark law gave me confidence that my registration was in capable hands.
Rachel Scott
GBFrom their service to their process From their service to their process, their support, and their prices, everything about XpressMark is outstanding.