Terrible customer service. I ordered a barrel from them through Amazon. I got a message from Amazon that delivery had been attempted but could not be completed, and I needed to contact the carrier. When I did, I provided them with my shipping number. They asked to verify the delivery address. When I gave them the address -- which is clearly visible on the Amazon order page, and is the same address I've used many times in the past couple weeks without issue -- they said it didn't match what they had, and as such, they could help me no further. Apparently they had a different/wrong address than the one on my Amazon order. So I reached out to Amazon, who sent the seller a message. I replied to that message to provide additional detail. I never heard back (I was told to wait 48 hours for a response) but when I got up the next day, I had a message from Amazon that my order had been refunded. I did not request a refund. I wanted the item I ordered. I wanted the seller to provide customer service and solve my issue. Instead I got no explanation, and my order was cancelled against my will. This is no way to run a business. I have documentation and screenshots available to verify my account of what happened. No attempt was made to fix the issue. No attempt was made to contact me. They just ended the order -- what a tremendously frustrating experience, and incredible waste of my time. Now I have to wait to see if the refund I was issued actually shows up. Based on some of the one-star reviews on Amazon, I'm not holding my breath. Would give zero stars if it were possible.