I have sent several emails since the… I have sent several emails since the beginning of the year requesting our forms so we can begin processs to no avail. Our year of separation was up on Jan 1, 2023 and my support person sent me an email in Aug 2022 that the process would be on hold until we said to start at the new year. Well the clock is ticking, our Better Business office and State's Attorney office are waiting for my response. To date your 15 years of saisfactory service you discuss has not impressed me. Waiting for forms.

Paperwork rejected initially the service was fine. However the documentation was not accepted by Florida. The alimony portion of the filing was removed from the printout. In trying to reach the company to resolve this issue I was consistently put on extended holds with the smooth jazz elevator music creating a brain worm. Followup: They did reach out to me allowing the paperwork to be regenerated. This lasted only one day however. I ended up doing the one form manually from a free printout from the courthouse website.

If I could give this a negative rating If I could give this a negative rating, I would! Everything I call to get status, Alexis gives me the same answer, "its still in the mailroom" Today I called to cancel my platinum service and get my money order back. Alexis who is now named Frank tried to intimidate me into keeping the service. I'm not going to pay or keep a service that I am not satisfied with. I want my refund immediately, not later because I might change my mind. This service is horrible!!

Still waiting on everything Still waiting on everything. I like that they walk you through everything but all the extra fees just to get a download is ridiculous! I just called a lawyer and I hope I get all the information need I is sent to me.... so someone can actually help me. I trusted this website because it was the most expensive on the internet. Dont look like a fool just go with a cheaper divorce lawyer, TAKES WAYYYY TO LONG!!!!!! WHAT IF HE FILED BEFORE ME>>>>> I HAD TO CLICK ON A INK TO finalize IT!!!!

Every time you edit your papers you… Every time you edit your papers you have to wait another two days because they have to be resubmitted for viewing (which you can expedite to 30 minutes if you pay $$). I've already waited weeks because I thought everything was ready to go and I apparently needed to submit the papers for review which I was never told. So far this has been very annoying.