Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Scam all the way Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.

I've used LegalSherpa for two different… I've used LegalSherpa for two different companies of mine. I used the basic service, but I also did my own research to make sure the marks would be registered by the USPTO without any issues. If you're not sure what you are doing I recommend the upgraded package so your expectations are met. My last trademark took 7 months to finalize. The USPTO is slow, so be patient. Legal Sherpa provides a great service. I will continue to use them.

Scam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

Buyer beware!!!! This company will take you money and not answer any of your questions. I was unable to complete the finalization of my application after I paid for services to assist with my trademark. I called several times and left voicemails for a representative to assist. I emailed several times also and I received only one email reply with “ how can I assist” I left my order number for reference and since that one reply back still have yet to get anyone to respond with a solution to my issue. Do not trust this company. Competitors maybe a bit more in price but well worth wasting time and money on services not completed with Legal Sherpa.