Disappointed Customer
GBWas trying to change my password but… Was trying to change my password but the system kept giving me error messages. I went back and forth with technical support until they apparently gave up on me and would not continue to address my issue.
Ryan
GBI like it, but one annoying thing. I actually think it is quite useful, but sometimes I enter in a wrong fact and cannot delete the entry. For example if I enter 2006 Deed of Trust, but it was actually a 2007 Assignment of of Deed of Trust I can edit the content, but the heading still says. I typically just delete the whole thing and retype it, but the empty box stays in the form, which is a little distracting. Overall it is a very useful, but that is an annoying little kink.
Jay Milano
GBInvaluable to a Trial Lawyer, an Author, or Anyone dealing with complex scenarios Imagine- No piece of evidence lost Cases analyzed and organized by Issues, events, witnesses, and timelines Any member of the team adding to the collective analysis, seamlessly Try FactBox- it is all there and more I have no link to FactBox-except as an enthusiastic use. j
Michael S. Blazer
GBLiberating software We are a small, boutique energy and environmental firm, and work all over the country. My firm recently completed a transition to a virtual practice. We no longer maintain a physical office, and all of our data is in the cloud. There was up until recently only one thing keeping us tied to a physical location and server - our case management database. We had used CaseMap for many years, and ultimately switched to the SQL version to facilitate remote access. But the more we worked remotely over the years, the more limited we were because two factors - the need for a physical server and the limitations of a Windows environment. Our firm switched to all Macs several years ago, and we were forced to use virtualization software (Parallels) to run CaseMap. The solution that finally "liberated" us from a physical server, and Windows, is Factbox. It is everything CaseMap is but with the enormous advantage of being SaaS, web-based, and completely integrated with cloud storage solutions like Dropbox. We can now work from anywhere with an internet connection - including on a plane at 38,000 feet. We also use iPads extensively, and Factbox is just as easy to use on a tablet as it is on a desktop. As an added bonus, the technical staff at Factbox is extremely responsive, and has been very helpful in both getting us up to speed (a very shallow learning curve, especially for anyone who is familiar with case/litigation management software), and in responding to and addressing the occasional minor glitch. Superb product at a very reasonable price. Very highly recommended.
James Vernon
GBbuggy. great concept. buggy experience.