customer
GBI haven't been able to log in for some… Update: I was finally contacted by someone at Epic, and my issue has been resolved. My daughter does really enjoy the site, and they use it at our local public school. *** I haven't been able to log in for some time. The password reset option through the website hasn't worked despite multiple attempts. I have submitted a ticket through your automated system and haven't been contacted. Please help me get this resolved.
Oliver Salt
CAuse sora,by over drive instead use sora,by over drive instead
T. Rex
GBmy Neff my Neff, age 11, was reading way below his grade level and totally intimidated by books. so we purchased a subscription to EPIC and the 'read aloud' option as well as the selection of rad books 📚a special shout out to Cat Ninja! has completely elevated and encouraged his reading ability! We aligned EPIC with at home tutoring and well, he reads on EPIC daily for 20 minutes and we read together twice a week in a paper book. thanks EPIC!!
Caroline
GBTerrible customer sevice You don't respond to emails you have no way of being contacted by phone which is very odd to me if you're such a reputable company. I've been trying to stop a subscription that my grandson thought was free through school and I'm being charged and nobody will respond.
Andrew Z
GBAuto renewal comes with no warning or messages The service auto-renews, even if you cancel it on the renewal date. So I was charged for an entire year. The customer support links are circular and never provide an actual contact method. Book selection is for early readers, not good for kids as they get to middle age.