Don't sell unless book is PERFECT Sent a near perfect book (no writing, a few wrinkled pages.) Chose "used" for the condition because of the wrinkled pages when getting a quote. Was quoted $25+. Got an email saying they received it and I would be getting $0. No mention of them sending it back or why it was rejected. Sent an email to customer service but I have little hope. PROBABLY A SCAM. Update: I immediately filed a report with BBB which I suspect is the only reason they got back to me. Have emailed me pictures of my book (although I already knew the damage it had- that's why I chose "used" as the category when the process started). Have promised to ship it back to me at their expense. Will be waiting. Apparently unless your book is PERFECT, no matter what condition category you choose, they will "reject" it, give you $0, then keep it and resell it anyway. Beware. Update: Shipped it back to me FILTHY and with a 3 x 8 inch label on it that I can't remove without damaging. Therefore basically eliminating any chance I have of reselling. Bull***t company.

GoTextbooks Scammer Co. If this site allowed photos I would show how little it takes for them to reject a book. I sent law texts to them IN PERFECT CONDITION. Michael responded that they were unacceptable, when I asked why they responded next day with the most hilarious photo of the corner of the text, slightly upturned like it became damp in the mail, and said that was the reason they couldn't resell. Sending your texts to this company will literally cost you money in the long run because then you have to send them BACK.

Wonderful Experience!! I had really searched long and hard to see who I could find that would give me the largest amount for my textbooks and go textbooks came up and offered me more than any of the other companies did. So, I sent them a book in, and they received it on the 12th. I had a question for customer service so I emailed them and I got a response back the very next morning. I was expecting this to take a little bit longer because it does state on the website their process, and how long that it may take to get paid. Well today is the 19th and what they quoted me for the book hit my PayPal account today. I did not expect it to be such a quick process, but it was. I had an overall great experience with go textbooks and when I have any more of my books to sell, this will be where they go! (Providing they will purchase them).

They are getting it done! By far this place has the sweetest staff and the shipping of my material had a very fast turnaround! 5 stars, all the stars! I would highly recommend!

I sold an old textbook through to… I sold an old textbook through to recover some money after the last semester and received my payment through paypal. I didn't have to contact customer service, but everything went without issue.