Anna Almeida
BRBought a leash and a collar from them… Bought a leash and a collar from them almost 2 years ago, always use it with my pet whenever we go out! It hasn't frayed or broke, definitely recommend it. They do have a replacement / lifetime warranty specially in the US where they cover ANY damage done to it. I'm in Brazil so I don't know exactly how it works, but I've also not needed the lifetime warranty myself, these collars are pretty durable and the quality is great.
Kate Colangelo
GBI fell hard for the marketing I coveted Atlas gear for my 3 pups. Then I made my first purchase - a packable bowl. It had no reviews and was almost $40, but I did it anyway. Then I tried to get my dogs to use it without spilling all the water out (it’s a tiny parachute-type thing). And I tried to set it on trails, the beach, in long grass, without wasting water. When I realized I was carrying twice as much water to compensate, I gave up. Adequate water for the pups is priority #1 on our hikes. I thought a company as heavenly as Atlas would make it right. Nope, they didn’t care. After learning from customer service that I was 5 days outside the return window, I left a calm and honest review of the bowl. They deleted it. I asked why, they did not respond. Don’t fall for the hype.
Laura
GBNot for strong pullers Do not use Lifetime leash with strong pullers/ reactive dogs. Handle broke open after 9 months letting my 50 lb fear aggressive dog loose. Very scary!!
Jane A
GBAwful I bought a collar that does not stay on, and endangers my pup. I reached out to customer service and they were no help. Super disappointed, because I only ordered because of the lifetime warranty promise. Shop elsewhere.
Geoff Barnet
GBIncredible quality product Incredible quality product, well worth the investment! Their customer service was outstanding too