Roy Walter
GBDishonest In The front Office. The workers that did my move did an outstanding job, it's the difference in my estimate and my actual cost that I have a problem with. It was estimated that it would take 4 workers 10 hours to complete my move plus a trip charge. I was charged from the time they left till the time they returned for a move that management planned for 2 days. That's being charged driving to the first location, loading, then driving back then driving to the second location, unloading, then driving back to the warehouse. I payed over $450.00 driving time. I was also charged $150 special handling for a washer & dryer and there was nothing special done with it, They used a regular hand truck and no wrapping. Nothing different than a regular piece of furniture. I wasn't told that there would be a special charge for a project manager when i signed my estimate paper. I was charged $133.00. Actual movers.. that's a 5. Management... that's a 1. Not very forth coming if you ask me.
Debra Corcoran
GBWe lost our property with Wayforth-… We lost our property with Wayforth- they literally came and took our property, never to be seen again. If you would like to take action against Wayforth, please contact Debra D Corcoran, Attorney in Richmond Virginia.
Ahmad Kabiryousefi
GBTERRIBLE EXPERIENCE If you want to relocate, do yourself a big favor and don't hire this company. They are very dishonest, unreliable, and unprofessional. When I was planning to move to my new home, which was only 30 min away, the estimator came and she gave me an estimated quote of $5,000-$7,000 but not exceeding $7,000. Now they billed me over $14,000 and they also damaged a lot my dishes, antiques, and furniture. They are not taking responsibility for the damages. We had some big artwork that was framed and needed to be boxed. They measured those frames and told us that they would come back with boxes big enough to cover these frames. When they arrived, they packed everything else and kept the frames for last, which resulted in them not having boxes big enough for the frames. Because of this, they had to disassemble and refabricate the boxes to the right sizes. With about 10 employees, they were standing there for over 2 hours until the boxes were ready to be packed, which they charged me for those 2 hours that they made the mistake for. I am very unhappy with this experience. I had many issues during the process with being quoted a different price, each time higher than the last. This move happened in November 2021 and they still have not tried to resolve these issues, especially regarding my damaged property. I would not recommend this moving company to ANYBODY.
Sam Poloway
GBAbsolutely terrible service Absolutely terrible service. I had a delivery scheduled for 1-2 pm and they never showed up and even worse did not call me nor email me about the whereabouts of my things. This is the worst experience I have ever had with a moving company. I am now going to be sleeping on the floor for the near future until I can get my stuff out from them. If I could have rated them 0 stars I would.
Alison Ellis
GBNice crew Nice crew. Arrived early (texted me beforehand) and carefully and thoroughly wrapped all the items. I was impressed. Carefully removed and loaded items into the truck. Not a complaint at all, but I don't think all of my items were photographed before being wrapped up, maybe 60% were photographed beforehand. I would definitely recommend Livible. The email notifications and texts have been helpful and prompt and the recordkeeping and transparency excellent. The prices seem fair.