Salsabrarian
GBI wasn't sure what to expect.. I wasn't sure what to expect... They arrived on time and began labeling and shrink wrapping all furniture. Both Brandon and Mike were very courteous. Brandon who I believe was the lead kept things flowing. I would recommend Livible.com based on my current experience. Hopefully the merger with WayForth does not dilute the business model.
Alison Ellis
GBNice crew Nice crew. Arrived early (texted me beforehand) and carefully and thoroughly wrapped all the items. I was impressed. Carefully removed and loaded items into the truck. Not a complaint at all, but I don't think all of my items were photographed before being wrapped up, maybe 60% were photographed beforehand. I would definitely recommend Livible. The email notifications and texts have been helpful and prompt and the recordkeeping and transparency excellent. The prices seem fair.
Roy Walter
GBDishonest In The front Office. The workers that did my move did an outstanding job, it's the difference in my estimate and my actual cost that I have a problem with. It was estimated that it would take 4 workers 10 hours to complete my move plus a trip charge. I was charged from the time they left till the time they returned for a move that management planned for 2 days. That's being charged driving to the first location, loading, then driving back then driving to the second location, unloading, then driving back to the warehouse. I payed over $450.00 driving time. I was also charged $150 special handling for a washer & dryer and there was nothing special done with it, They used a regular hand truck and no wrapping. Nothing different than a regular piece of furniture. I wasn't told that there would be a special charge for a project manager when i signed my estimate paper. I was charged $133.00. Actual movers.. that's a 5. Management... that's a 1. Not very forth coming if you ask me.
Jill Lowery
GBUse at your own peril or stupi Packed 1st day by English speaking people who did a pretty good job. Moved next day by different men all with different Spanish dialects from Guatemala, Mexico, & Venezuela. Team lead said he couldn’t even understand them all. Biggest poop sandwich ever & company tried to weasel out of any responsibility. Paid over $4k for the worst move ever. Lost silverware x 17 days — turns out it was still in old house. Put $200 office chair in pile to be trashed or sold. My guess is one of the movers needed a chair. Chair found, shredder reimbursed. Now 6 months later & have discovered all our Christmas decorations are not to be found. They are irreplaceable & this is our last Christmas with mom. Lost brother, sister, & niece & all their mementoes are gone. They tossed or stole them. Crying won’t bring them back. Glad this company went bankrupt — dishonest all around. 2 hours late to arrive, tried to leave before an entire room had been loaded then wanted me to pay for their screwups. I even tipped the jeks. VP showed up so something was already screwy & she played me that they would get it right. It was an awful experience by sorry ass company who lie like the rest of us breathe.
christa farnon
GBDishonest Dishonest billing. No response to my complaint by phone and email after suddenly stopping service in PA. Bullying with repeated billing despite my complaints. DO NOT USE THIS BUSINESS!