WayForth

1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
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2.90
Based on 20 Reviews

5

40.00%

4

0.00%

3

10.00%

2

10.00%

1

40.00%
About WayForth

WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.

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S LaPrade
GB

Smooth move with Wayforth Smooth move with Wayforth! Everyone involved, from my initial consult through move prep, packing, and moving, was very friendly and professional. Kathy Boykin (my initial consult) was a reassuring presence and helped calm my anxieties about my move, while Leslie Funk, my client guide manager who supervised the actual packing and moving, was very organized, calm, and thorough. There were a few delicate items she packed personally to ensure their safety during transit. She stationed the right members of her team in the right areas to make the most of their expertise, and the various packers and movers worked well together like a well-oiled machine. I couldn't be more pleased.

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Sam Poloway
GB

Absolutely terrible service Absolutely terrible service. I had a delivery scheduled for 1-2 pm and they never showed up and even worse did not call me nor email me about the whereabouts of my things. This is the worst experience I have ever had with a moving company. I am now going to be sleeping on the floor for the near future until I can get my stuff out from them. If I could have rated them 0 stars I would.

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Roy Walter
GB

Dishonest In The front Office. The workers that did my move did an outstanding job, it's the difference in my estimate and my actual cost that I have a problem with. It was estimated that it would take 4 workers 10 hours to complete my move plus a trip charge. I was charged from the time they left till the time they returned for a move that management planned for 2 days. That's being charged driving to the first location, loading, then driving back then driving to the second location, unloading, then driving back to the warehouse. I payed over $450.00 driving time. I was also charged $150 special handling for a washer & dryer and there was nothing special done with it, They used a regular hand truck and no wrapping. Nothing different than a regular piece of furniture. I wasn't told that there would be a special charge for a project manager when i signed my estimate paper. I was charged $133.00. Actual movers.. that's a 5. Management... that's a 1. Not very forth coming if you ask me.

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christa farnon
GB

Dishonest Dishonest billing. No response to my complaint by phone and email after suddenly stopping service in PA. Bullying with repeated billing despite my complaints. DO NOT USE THIS BUSINESS!

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David Huang
GB

Mike and Brad arrived a half hour early… Mike and Brad arrived a half hour early and were fast about moving everything. Though they had already completed several orders, and there was some trouble finding parking, they both remained positive and upbeat. As an out-of-state student this service is super handy for storing all of my stuff when I go home for the summer. The whole experience of pickup and delivery was smooth and friendly; I highly recommend it.

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