Phillip
GBGreat service, once they realized the issue. I wrote a review yesterday and left a 1 Star rating. I did so to ensure someone reached out to me. Well Justin from RoboForm contacted me this morning and very professionally and efficiently worked the issue and had me fully loaded and up to speed with this excellent PW tool. I knew the company must be excellent with all of the positive reviews and high ratings. That is why I did not simply cancel my order. Justin certainly proved this to be correct. RoboForm you need to make sure you keep Justin on your Team and keep him in mind for future promotions for the good of your company! Thank you RoboForm/Justin
Ken Rushton
GBLicense Renewal I had an issue renewing my license (purchased an additional 5 years) and thought I would struggle as there was no telephone contact (they use an "online support system" for contact). I used this to explain my problem thinking I would wait hours or days for a reply. This was not the case and I had a reply within 5 minutes asking me to check my account and license - and all was now good. Great service and a great product to use.
David Potter
GBReliable, dependable, multi device and environment support I have been using RoboForm for several years, enough that I honestly can't remember just how many. I know RoboForm has many competitors, but I have never been seriously tempted to try one, as RoboForm has met all my needs over the years. Easy to use, dependable, works fine on my Windows 10 pc, my Android 12 phone and my iOS 15 iPad. A great product that has only gotten better over the years.
John Perkins
GBThe most comprehensive password manager I have ever used I have used Roboform for about 15 years. As well as internet passwords - I have 754 - it has Bookmarks, Applications (such as Microsoft Office) and Identities amongst other things. Identities is unbelievably comprehensive, Name and address, all your credit cards and bank details which will fill in automatically when paying online, passport details, vehicle details and the one I love most of all - Authentication details where you can save your favorite password and keep changing it with new letters or numbers. It will also create unbreakable passwords for you. I also think it's great value. I pay $100 for a 5 year license that can be used on as many devices as you like including phones, tablets and iPads.
Larry Janssen
CARoboform has gone WAY downhill.... Roboform is only interested in what's good for them - it used to be a one-time purchase, now it expires annually. They make you enter a master password every few weeks so they don't have the hassle of resetting forgotten passwords. Countless ongoing "updates" are a major hassle, now you can't even enable task bar without going to the extension options. What a joke.