Gift Basket

34 Lumber Rd, 11576, Roslyn, United States
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2.90
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

5.00%

1

45.00%
About Gift Basket

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Cate Bransfield
GB

Not very happy Not very happy. I thought I was ordering from Shari's Berries, because we had them a few months ago and LOVED them. These are mediocre by comparison. The strawberries are not as ripe, and the flavor is just O.K.

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LOUISE
GB

DO NOT USE!!! Wish I had seen the reviews in advance for this shady company. I ordered a Get Well Soon basket and paid for next day delivery. As with other reviews on here, the site says the label is created. Still! 2 days later! The recipient is already going to be feeling better by the time this gift frigging arrives! I sent an email enquiring about the 3 day delivery (now saying it will be delivered on Wednesday - 3 days later). Here's the reply... By the way, this was ordered Feb. 25th for delivery Feb. 26th. They're saying it will be delivered by Feb. 28th. REFUND MY EXPEDITED SHIPPING FEES THEN! Their reply: Thank you for your recent order. Your order going to xxxx has been successfully placed and is scheduled to be delivered on December 28th. The delivery date was chosen due to the available date selected, which guarantees delivery within residence. Business days are qualified as Tuesday through Friday. UPS deliveries are generally delivered between 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences and by the close of business for commercial addresses. Unfortunately, UPS cannot schedule a specific delivery time within that window. Once the delivery has been completed, UPS will send us a delivery confirmation, and this information will be automatically forwarded to the email address provided on your order. If you would like to track your order online, please reference tracking number xxx. Please feel free to contact customer service with any further questions or concerns. We are available 24 hours a day and are committed to ensuring your complete satisfaction. Note to self and note to anyone considering this company for a gift... think again. Unless you're amenable to their shipping deception of Tuesday to Friday only, do not use if you need next day or 2 day delivery. And certainly don't opt to pay for expedited shipping!

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Alan Stevenson
GB

Extremely ticked off that the… Extremely ticked off that the advertised 'Personalized Gift Message/Card' is not offered before you order. One assumes it shall be on a webpage, but it does not appear. This is a very unfavorable customer experience.

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Dawn Cash
GB

Ordered on a Monday for a Wednesday… Ordered on a Monday for a Wednesday delivery for Valentine's Day. Paid $19.99 for 2 day delivery. Today is Wednesday and the tracking number only says "label has been created". Why would I want something FOR Valentine's Day delivered AFTER Valentine's Day? I wish I had read these reviews before ordering. They offered me a 30% refund. That won't even cover the cost of the shipping. Customer service is honestly no help at all. Never again.

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Liz
GB

Annemarie was excellent Annemarie was excellent! She went above and beyond to assist me with my purchase. Terrific customer service skills!! This was my first time ordering from your company and will definitely be a repeat customer. Thank you, Liz

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