Highfive is a great video conference… Highfive is a great video conference platform. While there are areas to improve around screen sharing and audio playback, the customer service team has a been great to work with and has assured me that these are high priorities on their radar to address in future updates.

Basic video tools not available/in development #1 basic video conferencing tools not available/in development: mute all participants in one click; video calls drop frequently;

STILL can't share from iPhone It is STILL not possible to share content from the iOS app. Build this feature and I will recommend it to everyone I know

It would be nice if there was also a… It would be nice if there was also a call in number associated to a Highfive session in case someone needed to call in. Currently I know the URL but if I am not in a location with Internet access it can be touch when scrambling to join a meeting.

Not dependable We've had a lot of issues with dropping calls. We've reported them several times and connected our third party IT agent with Highfive and have found zero results. We have calls dropping, We've had "network connection issues" where we can't connect to the screen to share content. It happens in every single room. There hasn't been a resolution to this and it feels like Highfive keeps blaming our network and not taking any responsibility. When Highfive does work, it's great and we love it. It's not dependable. I've only had success with one Highfive team member, Jon who helped me figure out an issue in one of our conference rooms.