Kathleen K Koch
GBOrder cancelled without notification >:( I had ordered my product in May and I had checked the status for a few days. Waited. Waited. Waited some more. On June 30, I finally called to find out where my order is and checked the status page again. Without notification, my order was cancelled. I did not request cancellation and am disappointed that the company did not post an email explaining the cancellation.
Mark Sroufe
GBPOOR CUSTOMER SERVICE! The salesman was given the dimensions… The salesman was given the dimensions of our opening, and I asked it the unit I was wanting to purchase would fit, and he said "it should", so I purchased the shelving unit to later fond out it would not fit. This company offered nothing to help. I'm stuck with a worthless shelving unit that will not fit in my space! I'll not make this mistake again!
Waterworks Carwash
GBOil Absorbent Socks Ordered a case of oil absorbent socks and after the shipping arrangements were done, it was sent out quickly. The socks work nicely for skimming off oil that is floating on the surface of the water without collecting water in them. Good products, fast shipping.....will order from this company again.
Customer
GBThe product was quality, lacked shipment tracking info. The product was quality. The biggest issue was: I didn't know where the product was, when it was shipped or predicted to be delivered. I,don't like leaving items on the front door. I contacted the seller about tracking information & got a tottly eronious answer with no follow up as indicated.
Customer
GBPoor Product Experience but Great Customer Experience The reason I am rating this a three is because the first item we requested to purchase was discontinued. To follow that, the second item we requested to purchase was not in stock however, our customer service rep, Ivan, was very helpful in locating a new item for us. We appreciated the service he provided us and we would absolutely use them again although we didn't purchase the product through them. My advice would be to thoroughly read through the fine print on every product they offer.