Cindy Cerenzie
GBStarted with One Problem, Ended Up With Another. The technical person took about 45 minutes to solve my problem and then created another problem which lead me to calling Quickbooks technical support. He couldn't explain why my Quickbooks software was having an issue. Something that I thought would take 20 minutes to solve ended up taking 3 hours of my day. I'm a business owner, and I don't have 3 extra hours in a day. At the end of the day, my issues were resolved.
Artistic Image
GBUnwanted Spammers We get at least monthly, sometimes as much as weekly SPAM from this company. When you try to unsubscribe, it just opens up a new browser window with no direction to an unsubscribe page. The only other way is to sit on hold after calling them for who knows how long. We did not sign up for any spam from this company and have already told Intuit that we are angry at them for sharing our info. August 31 2023 - still sending unwanted spam. Has not responded to any attempts to contact them and we are now receiving weekly or bi-weekly spam.
Michael Pilon
GBTerrible system Terrible system, constantly freezes and goes down, will not process credit card tips. ACU POS has been working on this for over a month with no solution. 1-2 hour wait for customer support to answer the phone. Save your money and buy another system
Customer
CAInteresting concept Interesting concept, and decent integration with QBO. AccuPos was the only POS that worked offline, integrated with QBO, and could sell fuel in decimals. I've had several very poor follow-ups on issues with the program. Several duplicated payments remain unresolved. Also not the best hours for support.
Don Swensen
GBDissatisfied! I continue to have an issue with my chip reader provided by Sage. The option to use AccuPOS' other merchant services partner is not an option at all, due to the horrible online reviews of their service! Also, the AccuPOS software continues to track my inventory incorrectly. This is a huge problem!