Unreliable, Unprofessional, and Frustrating Have used for a couple years as they bought the firm we used prior. They've been extremely unreliable, unprofessional, and regularly have delays without any notice or updates. We'll be moving on to a different provider in the very near future. Save yourself some time, trouble, and money and go with someone else.

ABSOLUTE WORST COMPANY EVER ABSOLUTE WORST COMPANY EVER What a terrible experience. As a staffing agency, i sent out the link to the candidate (you cant even see what emails are still outstanding) giving you a wild guess as to how many people responsed of them all. Their instructions on how to fill everything in, was so unclear to the candidates that 4 of them dropped out. Their customer service reps are THE ABSOLUTE WORST. they dont know anything. they state to the candidates: if you have trouble call us. They do, and then get told they cant be helped as theyre the candidates and not the one ordering the check. also: their ''verification'' department is taking their sweet time with verifying. its been almost a week and i still cant do anything. AVOID THIS SCAM COMPANY.

Clearly excellent. This company proves to be excellent in customer service, information that is clear and concise, and timely response to customer concerns. Thanks to all of you!

Horrible Company, even Worse Experience!!! Why must I even leave 1 Star for this horrible company? I needed a quick copy of my Driving Record to email to an Apostille in D.C. to be sent overseas. Background checks.com sent me an incomplete report showing both my name and birthdate could not be verified! I had to have a friend receive the paper copy from the DMV in my home state to be sent to D.C. for Apostille. This cost me a lot of time that I did not have! My home state DMV found both my name and birthdate for $5. Background checks charged me $49.99 for a worthless document. I phoned customer service and they refused a refund. These guys are CROOKS! Now, I’m having to open and persue a claim with my credit card company to get my money back!

Absolutely a scam Absolutely a scam. Waste of money. Do not use this service. They charged me twice for some reason. Refused to refund me and found nothing on my record which is not true. This place sucks and if i could give them no stars i would.