Unreliable, Unprofessional, and Frustrating Have used for a couple years as they bought the firm we used prior. They've been extremely unreliable, unprofessional, and regularly have delays without any notice or updates. We'll be moving on to a different provider in the very near future. Save yourself some time, trouble, and money and go with someone else.

Absolutely a scam Absolutely a scam. Waste of money. Do not use this service. They charged me twice for some reason. Refused to refund me and found nothing on my record which is not true. This place sucks and if i could give them no stars i would.

I never got any report I never got any report. It is scam. They never finished my "credential" process

Horrible Company, even Worse Experience!!! Why must I even leave 1 Star for this horrible company? I needed a quick copy of my Driving Record to email to an Apostille in D.C. to be sent overseas. Background checks.com sent me an incomplete report showing both my name and birthdate could not be verified! I had to have a friend receive the paper copy from the DMV in my home state to be sent to D.C. for Apostille. This cost me a lot of time that I did not have! My home state DMV found both my name and birthdate for $5. Background checks charged me $49.99 for a worthless document. I phoned customer service and they refused a refund. These guys are CROOKS! Now, I’m having to open and persue a claim with my credit card company to get my money back!

Horrendous company Horrendous company. They have a nice website and seem professional. They state "typically 2 business days". It has now been THIRTY DAYS my employment candidate has been waiting for these people to "verify credentials". How is this even legal?