I LOST 1.3K WORTH OF BITCOIN FROM XPUB PAYMENT METHOD! PLEASE GO BACK TO DIRECT CRYPTO WALLET PLEASE XPUB DOES NOT WORK THEY TAKE YOUR MONEY AND DOESN'T SEND TO YOUR ACCUALLY BITCOIN WALLET EVERY SINCE THIS NEW "XPUB PAYMENT METHOD" HAS CAME OUT I HAVE NOT GETTING PAYMENTS TO MY CRYPTO WALLET IT JUST SENDS IT TO A RANDOM WALLET WHICH ISNT MINE REVERT BACK TO THE OLD DIRECT CRYPTO METHOD WHY WOULD U CHANGE IT ANYWAYS THERE WAS NO PROBLOM WITH IT IN THE FIRST PLACE AND I LOST 1.3K WORK OF BITCOIN THIS IS SCAM!!!!

My experience with the xPub payment… My experience with the xPub payment method on HoodPay has been disappointing, and I feel compelled to share my discontent. After receiving a payment via xPub, I noticed that the money did not reach my wallet as it should have. Faced with this situation, I decided to contact customer support via email, as indicated on their platform. Despite their claim to respond within one day, unfortunately, I never received a response. To me, this situation goes beyond a mere technical glitch; it seems to indicate a lack of transparency and commitment on the part of HoodPay. My frustration grows when I attempt to link my wallet and am informed that there are no available slots, casting doubt on the integrity of their practices. It appears that they prefer channeling all funds towards xPub, disregarding the importance of meeting the needs of their users. In summary, my experience with HoodPay has been negative, and based on these issues, I cannot recommend its use. There seems to be a considerable risk of encountering obstacles and possibly unethical practices. I advise other users to explore more reliable and transparent alternatives for their transactions.

badest customer support the customer support is the badest Ive ever seen in my life, I am waiting now 4 weeks for an reply to my chat, I am happy that I just did a Test payment through them with $1 so I/my customers didnt loose a much of the money

Scam company stay away!! I have been waiting 1 week for support now, Have not received any payments at all their xPub system does not work at all I have not received any payouts to my wallet at all and now they have taken my payments because I had "existing fees" scam company stay away

DONT USE THIS WEBSITE DONT USE THIS WEBSITE. My experience was really bad and basically the xpub key method is a complete scam. Don’t use it you won’t receive your money. I’ve lost £400 overall. EDIT: I did contact you 2 weeks ago and no response