I sent all the documents for… I sent all the documents for verification for my shopify shop to get paid and they reject and very poor support experience

Applications take forever I will be fair I haven’t used FasterPay yet so I will not give a full review but it has been very frustrating to open an account. I am currently in a sticky situation where Im launching a new drop and getting a payment provider is very time sensitive for me I made it clear that it was but have yet to hear back on my application. At first I opened an account thinking I could integrate it to my shopify but my application took over a week to be checked and I was told it was a personal account and I needed a business. I have now opened a business account and still have yet to hear back on my approval, it has taken way longer then it should have their response times are very slow (customer service/application review)

Faster pay i am waiting for a proper… Faster pay i am waiting for a proper response and i am not getting one! Not able to contact customer support please do sonu about this and do something about transfer

Very poor support experience Very poor support experience. I uploaded all the documents that they were asking. Nevermind the fact that they were rejected, I just asked what was the issue and how I could fix it, but no response. Wrote support again, still no answer. ery unprofessional.

Fasterpay refuse to release my money after cards verification. Fasterpay refuse to release my money after send them more the cards copies requested from them. Please fasterpay release my money, so that I will pay for my wife hospital bill, what is my offense for keeping my money in your custody for over three months. I have sent several mail to your support but no reply even after receiving mail that my cards copies are verified, please release my money for me fasterpay. Best regards Victor Chukwunonso okenwa