No Customer Service Thinking of buying from EEFX ? Think again ! We ordered a 20ft x 30ft greenscreen to be delivered to UK They DO NOT respond to emails, if you call by telephone they give excuses like "The Box is to big for the shipper", or " having quality control issues" They do not respond to any answerphone messages, and will not confirm a tracking or shipping number No emails sent to them will be responded to They state 6-10 days manufacture on their website. When getting through on the telephone, Rachel the sales assistant will act like they are completely innocent, when asked why they don't communicate with their clients, they do not have an answer, just excuses Still waiting to find out if the order we have placed will ever be delivered. Think the sales service is bad, what happens if you have a problem with the order after receiving it ??? I cant guess what the after sales service is like ! Stay well clear ! Extremely bad customer service.

$250 paid......No product. ...EVER! We ordered a large blue screen. Phone calls went unanswered. No product ever came. No refund ever came. Filed a complaint with BBB. Response from company came almost a year later. Their resolution? A discount on another order. I am not going to throw more money at the wind. Thieves.

Upset This company is FRAUD....it's a shame that people operate like this. I too have made an order and it's been almost 2months now. They don't answer their phones, they only answered when I made the purchase so they must screen their calls. They don't reply to emails. They simply don't care. They are a waste of time & money. DON'T bother with these people. We reap what we sow, karma is real & it will come back around.

I never received my order I passed an order (#3590183) in january 2011 and now ( september 2012 ) I don't have my shipment !! Support doesn't reply to phone or email. Impossible to obtain a refund... EEFX : a very bad company !

Great Product - Good Service I ordered a greenscreen from eefx.com and it was great, much better quality than others I have tried. I called to check on the status of my order and spoke to a sales rep that gave me tracking information. My screen arrived on time and worked great!