Not dependable Not dependable - scheduled a cab 8 hours in advance to make a flight. 13 minutes after the cab was scheduled to pick me up, I received a text saying there were no cabs available and I would have to reschedule. The app claims you can easily schedule your ride - and it is easy to schedule. Just don't count on them being there as promised. Uber and Lyft have this perfected - Curb is further proof why old-fashioned cabbies are on the way out.

1st time user- we were hit with a 30%… 1st time user- we were hit with a 30% up charge for van at MIA airport without notice for 2 person ride and tip would not allow custom amount - defaulting to 20%. Contacted Curb support without any luck for refund. Going back to Uber.

DISHONEST PEOPLE Long story short, my Fiance and I took a brief ride from Grand Central to Port Authority, not long after I realized that I did not have my phone on me. I was able to use the find my phone app and could see it was in the cab going around the city. I pinged my phone numerous times only for it to be manually turned off for 12 hours. I emailed the dispatcher with the information he needed and have NOT heard back and I also followed up before I posted this review. They have no intention in helping me recover my phone nor have the decency to respond back - avoid all yellow cabs at all costs. Just awful.

Scan alert The only reason you’re getting a 1 is because I can’t select zero. This was the worst can experience ever. The driver had horrible driving. He overcharged us. He took a long back route to get extra money. I had my gps on and called him out on it and continued to do it. He was rude and disrespectful. This is the reason people don’t use or trust your taxis anymore. Such a shame that your company is scamming people out of money on Christmas. Do not use this company it’s an organized scam unit. They need to be shut down.

Drivers never showed up for two separate confirmed rides today. I booked two separate rides on CURB today and both were cancelled by CURB at the last minute and "rescheduled" several times and NO driver ever showed up for either resevation. We were going to and returning from an event. If CURB reservations cannot be relied upon, why bother to use CURB? Believe me, I wanted to use this service and not use UBER for lots of reasons, but it cannot be depended upon. The policy to let drivers cancel at the last minute must be changed.