Beware of their lack of customer care I have had a free website with Weebly since 2014 where I have written a blog and uploaded photos. Recently something went wrong in my account through no fault of my own. I have tried every way possible to communicate with someone to find out why I am now blocked from logging in. As you can imagine I have so much information I can no longer access. I am really disappointed with their customer care and at this point in time would certainly not recommend them at all.

WEEBLY is a Godsend to Business! WEEBLY has been a godsend to my business. After using WordPress for several years prior to WEEBLY, the ease of use for my e-commerce store has made life so much easier. I don’t have to worry about all of the technical behind-the-scenes duties of programming, and setting up my category and product pages are super duper easy. Taxes and shipping are also simple to set up. My favorite feature is the design utility as I love being creative and making the visuals of my websites. I absolutely love WEEBLY.

Customer Service Reimagined?? Been trying to recover my old Weebly account using the email address and password associated with the account without success. Tried to reset password numerous times but I'm not getting a reset link email from weebly. I tried their online form, its not working, can't submit. I tried posting to the weebly community, I can't do that unless I am a member of "square"? I tried to email info at weebly dot com (which trust pilot say they use) and received an automated response that email address is not monitored and provided me with the same links to do all the things I've done above that failed. The customer service is almost non existent!

Slow to respond to urgent issues Contacted them on April 6th to inquire about a reseller's account and after several weeks of silence, non-returned emails, back and forth with their Twitter account, they finally afford a one sentence response: The reseller program is full. Why did it take nearly a month to provide this simple statement?! What a complete and colossal waste of time. Don't expect timely responses from them if your matter is urgent.

They are terrible They are terrible. Anyone know a good lawyer?. If you complain a little bit about tools not working that you paid for they attack and illegally shut down websites. Thousand of hours and copyright material they damaged. Instead of honoring to help fix issues with customers they attack your site.