photographybygeorge1
CAGreat Support I just bought used Ortery 360 on ebay. I had few questions to the manufacturer and I called the company. I had a pleasure talking with Samuel representing Ortery Technologies Inc. He provided me with passionate support I wouldn't even expect since I bought used second hand equipment on ebay and I called them on New Year Eve. Thank you Samuel, I appreciate your help
n k
GBOrtery Review The team were great in helping select the right machine and trouble shoot issues I had with photos. The knowledge of their machine and time they spent in understanding my needs.
Steve in CT
GBGreat Solution for 360 Product Photography After sticking our toe in the water with an entry-level 360 product photography solution, we decided to make the investment in the Ortery 3D PhotoBench 180. The PhotoBench arrived in perfect condition (very well packaged) and the fit/finish of this unit is impressive. We have been very impressed with pre and post sales and support. Communications has been excellent and the training videos are very helpful. The Ortery Capture software is very rich in features and gives you complete control over the raw images and 360 spin creation. We did hit a bit of a speed bump integrating the spin into our Shopify store; however, the Ortery support team was responsive and resolved the issue quickly. Any company looking for a 360 product photography solution should definitely consider one of Ortery's solutions.
CMG
GBOver a decade of dealing with Ortery. We have been dealing with Ortery Technologies now for well over a decade. During that time we have purchased 4 machines and have found their customer and technical support to be excellent. They are constantly pushing for improvement in functionality from their machines and ease of use for operators. If you are looking to drastically improve how your company images product, in our experience, you cannot go wrong with their machines and support.
DT
HKProduct Function & Support I bought both hardware and software from them. By registering and paying a fee one month ago, I was promise anual update and techical assistance. When I found function in the web page and listed in the maual attached to the latest version can not function and requst help, they ignore my requeast and told me they no longer support this function. Why any one want to buy expensive hardware /sofeware from vendor who refuse to honor their contractual obligation and misrepresent product capabilty ?