Not for this particular dog, unfortunately. Okay, my rating is just for how he (the dog) reacted. The shipping was super fast, and well packaged. 5 stars for that. But the dog won't even try them! I don't know why. He just growled when we tried to offer one to him. We tried just leaving one of the chews within his reach without us being around, to see if he'd at least try it. He just wouldn't have anything to do with it. So, the product is probably fine, just not for this particular dog!

I can't review the product because it… I can't review the product because it never arrived. I can review the company. I ordered this product two weeks ago. I reached out to the company two days ago. They assured me that it is on its way (this seems to be their go-to response). I pointed out that the shipping partner DHLsays it was dropped off the St Louis mail center It's pretty clearly lost in transit. Not impressed.

Very nice, quick and thorough responses They're very nice and quick to respond to e-mails with thorough information. It just take too longo to receive the products sometimes (15 days on non holiday season).

Never received product I ordered from this company twice with no issue but on the third time, the product never arrived. When I emailed them to track the shipment, they sent a tracking code that showed it was delivered to a locker by the carrier yet I never received a code to open the locker. The product has been sitting in this locker for over three weeks in freezing weather with no way for me to access it. Green Gruff has not been helpful aside from providing the tracking number, no offer to contact the carrier on my behalf, send a refund or replace the product. I expect better customer service with their expensive products, and at the very minimum, a solution to help rectify the issue. I will not be ordering from them again, which is too bad because I was planning to order the $45 product for my dog once a month until this negative experience.

No customer service Green gruff is totally lacking in customer service. Contacted the company three separate times, twice via phone at their toll free number. Left a voicemail, third through email. Had a concern on two separate occasions regarding my dog’s behavior on their relax calming hemp product. No response whatsoever. Will not be purchasing anything from this company in the future. Not a good way to do business.