Mrs S Ibrahim
GBWorst Customer Services Argumentative and Dogmatic I have had severe difficulty with their extremely dogmatic Customer Services. Very dogmatic, argumentative and most unhelpful
Blythefield
GBEasy On Line Service - Shocking Delivery Ordered Tuesday evening online. Message from 1stop Wednesday to confirm dispatch. No delivery by Saturday - answerphone massage left for 1stop. Email from 1stop early Monday stating delivery had been attempted Thursday (I question this - no courier missed delivery card left and my wife was at home all day on the look out for other deliverires we were expecting on Thursday) In the email chain exchanged on Monday 1stop changed the delivery instuctions to APC stating either neighbour or leave in rear garden. Tuesday: Contacted by APC wanting to arrange re delivery - they hadn't received the updated delivery instructions from 1stop. I drove to APC (12 miles from home) to collect in person. Regards Mike
Shahwar Sadeque
GBA Big Thank You To Paul It was such a surprise and pleasure to deal with 1stopelectrics when I recently bought my Dimmer Switch from them -they were extremely polite and very obliging in sending off the product I ordered. Their replacement Dimmer switch (my electrician couldn't fit the first one) arrived very promptly and I was given full and clear instructions about how to return the first one. So all in all I am very satisfied and in future use them again. Shahwar Sadeque
peter Hanlon
IEgood range - v easy to browse the shopping was easy - an option to get parcels collected would be helpful considering I am also a TNT user and I know that it would have been 20 euro to collect and deliver the same parcel if it was on my account. all good other than that
Customer
GBGood value, great service and ever so prompt delivery! Job done! I needed to buy some matching electrical sockets to replicate this supplied by a contractor. One call, very efficiently dealt with by a knowledgable individual and that was that. Goods arrived next day as requested. Good value and prompt service!