Awful feeder and personalisation looks… Awful feeder and personalisation looks amateurish. Feeder itself no good if your dog likes to be playful. My Frenchie who is 19 months old pulled at the tabs on the inset slow feeder part, trying to pull them off and trying to pull the slow feeder insert itself out of the bowl. I had to then remove his food and distill into his old bowl. I then tried the feeder with the food in the recessed feeder bit the insert is meant to be in. He did finally start eating his food though not as eagerly as normal, he then started chewing at the feeder and created significant teeth marks in seconds. Can’t leave your dog alone with this stand in case they chew on the legs and then could swallow the plastic. Nowhere near robust enough. Company refused to refund me, just offered me another stand if I paid p&p to return the other stand to them even though I asked for a refund as I told them no point me having another one that the same will happen with. No joy being offered a refund, my advice from my experience with this is save your hard earned money and buy a ceramic bowl or a ceramic bowl on a feeder stand if you want to raise the height. Out of goodwill alone the company should have offered a refund. Very poor customer care just referring to their T’s & c’s. A bit like ‘computer says nooooo’! I also had chosen to get the bowl personalised when I ordered it, looked really amateurish like the letters are in a very basic font. They look like ones you can get at Hobby craft as a transfer set that kids use. Black letters also used on a grey feeder look awful, at the very least should have been white.

I NEVER received my order!! I NEVER received my order!!! My home has had no issues with pkg deliveries, this is literally the only order that has been missing! This past weekend, I received an email asking for review, stating that the order had been fulfilled, which is false! And I have not had my luck communicating with seller!

Great Product This product is great. Daughter’s Frenchie was a really noisy eater as with the floor level bowls his airways were compromised. Bought him an easy eat and the problem disappeared immediately. The removable insert is easy to clean. I went on to order a spare insert. Mealtimes have changed since purchasing. All you can hear now is him enjoying his food. Would highly recommend.

Brilliant design and great service! Brilliant design and great service! Would definitely recommend and love the personalisation and new colour combos.

Updated review!! Following my email to the company, they did eventually get back to me and they offered their sincerest apologies for the delay. My order was resent and was received in next to nothing time!! My boys are super happy with their feeders My order has been dispatched, but I haven’t received any tracking details yet. I’ve emailed requesting this, but no reply