customer
GBYou guys promise things you can't… You guys promise things you can't deliver such as next day dispatching. You also don't include taxes and custom fees in prices of your products, so something that seems reasonably priced initially ends up being ridiculously expensive . Your customers service is also awful!
Jess
GBSurprisingly fast international shipping Initially I was apprehensive about ordering >£100 boots from overseas since you have no clue how long the shipping will take or whether it'll even show up at all, but I was pleasantly surprised. It took 1 week for them to be delivered in the UK from the Czech Republic and they were immaculate. Would definitely recommend.
Rod Hobbs
GBBeware! Ordered a tshirt, it took 20 days to arrive as it came from Portugal warehouse, then to Netherlands and then to UK!! (as per the tracker) I then tried to return this as too small, but their refund policy is 20 days!! They eventually agreed to a return and even though clearly being sent back to a UK postal address they mentioned that there is a 600 Czech krona custom charge!! equivalent of £21, more than the items value. Comical, feeling like i have been totally ripped off on this!!
John Haydock
GBTook a little longer than I hoped but I…good boots Took a little longer than I hoped but I know it was from a few miles away, worried me for a while pleasd with the boots, will shop again thanks metal shop
Jamie Owen
GBRocktastic! Fantastic business, had the exact shoes I couldn't get anywhere else in my size. They arrived in excellent packaging and in perfect condition. The price was great too, very happy first time customer. Thanks to all at Metalshop!