Support team is not replying properly Support team is not replying properly. And while making payment it is asking additional step required. But it is deducting one dollar for each time when I'm clicking process payment . Can you help me to proceed further I'm unable to pay. Artist: Mike Jenner

Extremely slow response times Extremely slow response times. Friendly responses but never any follow up. Ironically their zendesk help desk is faster at responding to low level issues - they just can’t help with detailed issues. The account reps seem overwhelmed over simple backend issues that any other distro could handle. I had better luck with distro kid - and I left them 10 years ago. I lost over 100k streams and my Spotify artist access - after having it for 10 years and they have no idea why. It’s been months. So many excuses. It’s like starting over. Disappointing on a lot of levels.

Great Distribution Solution! I've greatly enjoyed working with Too Lost thus far. The portal makes everything easy to access, whereas other distributors I've used in past seem to hide important data from the dashboard. Courtney has been a great help and resource with getting onboarded as well as sharing best practices. The price-point is hard to beat for the level of service you receive. After using a few different services, I can confidently say Too Lost has a great value offering & would recommend to anyone not satisfied with their current setup.

The absolute worst distributor that has… The absolute worst distributor that has ever existed. Don't allow the good reviews to finesse you. TRUST ME. If you like to get screwed over and treated like trash, go with this distributor. They mess up so much, explaining how horrible they are would be comic. They've messed up several albums, customer service and client success is really made for the 1% of top generating artists. Guess what... They use the 1% to finesse the remaining 99% of creatives. They lie on PR and talk about how they'll be distributing for certain albums like KANYE. They use already released records that aren't through them and create a hyperlink, just so they could write a PR campaign on it (Basically finessing SEO). I'll never understand why artists lie and act like they do anything... lol they don't do a single thing for you and don't allow me to talk about discovery mode (It's not on your S4A and like Spotify states, they have the distributors that have their access to it. All the remaining ones are liars). Now about how they messed me up... I had 100s of records with them and they NEVER pitched a single record, actually they left my PITCHES BLANK and I know this because I had Label Access at the time (Which they didn't know) and label access allows you to see what's being pitched. They would leave my release pitches empty... Meaning it's impossible to get editorials on ANY DSP. They messed up my album and released it a MONTH EARLY. THEY LIED ABOUT PUSHING PROMO TO THAT ALBUM. THEY LOCKED ME OUT MY ACCOUNT WHEN I COMPLAINED FOR MONTHS ABOUT THEM NOT KNOWING HOW TO LINK THE CORRECT ARTISTS. THESE GUYS SUCK AND THE PERSON OPERATING IT IS A 24 YEAR OLD RICH FUNDED INDIVIDUAL THAT KNOWS TECH BUT NOT MUSIC! They ruined my throughput but now I'm blessed because I'm with a distributor that truly understands my vision. I wouldn't recommend this to my own enemy. I at-least see my enemy as human and NOT A DOG.

good and quick customer service good and quick customer service, advanced features. really a game changer