Avoid this platform at all cost We were trying different platforms to see what is best feasible for our business. Then we discovered this platform and thought it was a good idea to subscribe to test it. Since they do not have a trial period, we paid for the yearly since its cheaper. then after going into more details, we found that this platform is not as good or effective as we thought. Very bad AI, definetely not smart, artwork is repetitive for most videos and not related to the created content and it is so hard sometimes to find a good photo or video for the content we had. AND everytime you close the video and comeback to the same one to finish editing, you have to regenerate it (its not saved) so they will deduct credits from your account again and again. Which wasted a lot of our time and didn't give us the quality we need. ON TOP OF ALL, when we requested to cancel, only after 3 days, the company was very strict that we wont get any refund, even though we are not going to use the platform and we already did cancel. Thats a very bad way to do business, so stay away from this platform.

Overpriced and Unfriendly Customer Service They don't cancel your subscription fee on the same day you charged. As I forget to cancel my monthly subscription, they charged me. After I realised, I sent them a cancellation email kindly. Most of companies, especially startups cancel the invoice even you benefitted their service. Even I didn't use their services and asked for the cancellation, they didn't accept. Also their video gen website is not useful. It is very easy website and overpriced.

I signed up for Pro I bought the pro plan. When I clicked voices I got one choice, Kyle. I would like to be able to find the 50 plus voices but they are not showing. Update: If you have your screen size set at more than 100% the voice choices are hidden. I let Anton at vidogen know about the experience. Now that the voice dilemma is solved, I am enjoying his easy to use product.

Doesn't work as expected. The AI is unable to generate videos that match your script accurately. 90% of the time it was showing me random video clips that have nothing to do with the script. Plus, they have no option to explore the pro-features for 7 days, and upgrade amount is NON REFUNDABLE. That, and quite a few features are still in development. Seems like a textbook case of a startup shipping an MVP but charging full price for it.

Best AI creation tool on the market Best AI creation tool on the market. I tried the other tools, and this one fit my needs by a mile! Support was also helpful offering to refill my credits when I accidentally used them. I highly recommend. :)