Got one of the smaller drums from them… Got one of the smaller drums from them last April. It sounds a little bit different from the main ones they have on youtube videos and that is the reason why I removed one star from the evaluation. It was good, not as good as the main ones.

I'm a collector of steel tongue drums… I'm a collector of steel tongue drums and I have to admit that they have a lot of models that I want. Ended up purchasing the Pro version and I'm quite satisfied

you are responsible for return shipping fee even if the product is defected I ordered the 12" Tongue drum, it sounded very nice. There was a problem with 1 key, The support asked me to send a video and they spotted the problem directly. The process was very slow (to get a feedback from them) but efficient at the end. I wasn't happy with paying return shipping fee, as per their e-mail "return shipping fees are not included, as stated in our return terms". They ignored my follow-up email about this issue. It seems that someone else reported a problem with a key as well in the reviews. I won't buy anything from Unlax Music store, if there is a risk of defect and I will be ending up paying return shipping fees.

Signed up on their website because saw… Signed up on their website because saw some ads for a green drum that looked really cool. Ended up purchasing another color as I didn't want to wait for the launch and it sounds amazing

Poor costumer service Poor costumer service! Received an unasked for refund for a product and was blamed and accused of unwillingness to repay even though I was misinformed by Unlax Music Store staff as to the timestamp of the refund. Do not trust this company any longer and will not be shopping there again.