No communication. I am a college student and they owe me 900 dollars I paid Citrus animations upfront in November. due to issues with my school project I had asked for assistance with I cancelled the project the same day and requested a refund which i was told i would receive within 40 business days. Here I am in February with no refund. they dodge all my calls and have not communicated with me since January. I call and write to them everyday with no response. It has caused me so much heartache trying to get my money back. please do not work with them

Very helpful people Very helpful people, great service, and worth the price.

Took my deposit and ghosted me Took my deposit and ghosted me. Finally got on the phone with a representative and they refused to return my money. Stay away from this company,

Scam artists !!!!!!!!👹👹👹👹👹👹 People, Please beware, don't give these people anymore money. They are not even Operating a very sophisticated Rip-off scam. They are just blatantly stealing Your money. Listen to me people. I don't know this company from a hole in the head. I just picked them randomly but check out thier reviews. They only have one good review.( Most likely written by them.) Ask yourself why with a stranger. Write a bad review on a company which they are not personally connected to in any way shape or form, Other than the fact I have been ripped off along with many other people. These people even have the audacity to call you back every 3 to 4 months after they get your first deposit, give you some.#@!*&@# Story and excuse to try and extort even more money, They are unllbelievable. If you note the date on the first post compared to the post. I am actually putting up today on this date notice the time frame. They have called me. Every 2 to 3 months with more stories. When I when I actually ask for my refund. The guy hung up in my face, So due to the fact that I can't do much about it. It is going to be my mission to bad block them every single day. Watch You're back. They are nothing but lying THIEVES!!!! See you tomorrow Citrus animations yeah right👹👹👹👹👹👹👹👹👹👹👹

Look for alternative solutions. Working with Citrus Animations has been an ongoing challenge. I want to work with them, but they seem to change the rules on a whim and communication is a major issue. There is a significant language barrier and Citrus Animations will change timelines and budgets whenever they feel the need. We had done 3 videos with them and I was hoping to have a long-term relationship with them. Unfortunately, the moment I spent more money with them upfront, the quality of service and urgency subsided. There are LOTS of animation companies that can do exactly what Citrus does and I would recommend looking for alternative solutions. The lack of empathy and customer support and/or response is astounding.