Costa
GBCrypto tax to the max! I first made contact with CountDefi when I found I had an inquiry regarding my crypto activity and was struggling to find help at short notice given the deadline I had to work with. The team was very open and friendly, answered any questions I had and listened to my needs and circumstances. Always consistent and always professional, I would recommend CountDefi to anyone.
Sam
GBExcellent service. Just who I was looking for. Crypto taxes don’t have to be painful. CountDefi team was highly communicative, professional, thorough, and finished my crypto taxes promptly. Will be using their service from now on.
James
GBLiked the service and process greatly Good stuff : They are EXTREMELY organized and seem to be very knowledgeable about the complicated dynamics of crypto. The initial meeting with the owner to discuss whether I should use them or not was very informative. I really like how everything seemed clean and smooth using them. Their online forms are easy to use for the most part. My particular situation didn't fall exactly within their tiers of offered plans, and the owner worked with me on that and helped me out. Basically, I went with these guys because they are pretty young group that is well educated in crypto space, they have great presentation, really good communication and response time, and very modern online setup. Not So Good Stuff : Seemed expensive to me; especially knowing I was going to have losses already incurred with taxes. I understand you get what you pay for but in the end my Koinly printout seemed kind of generic. Maybe I was expecting a singing telegram or something, I don't know lol. Now with that being said, I did the Koinly thing before I went with these guys. The Koinly tax report I did, and the Koinly tax report Countdefi did varied greatly. Obviously, after comparing the two, theirs is more accurate. So, expensive (?) somewhat compared with others, but when it comes to dealing with the IRS and this crypto stuff I want to make sure I am accurate with my reporting. Also, when I got my tax report back from Countdefi there was tons of information that I didn't understand thoroughly. When I asked questions about the form, I got answers back, but the answers weren't that complete and were very cursory. This is a crucial moment for the customer because this is when you are seeing all the numbers and what that means to your money. When asking questions about those numbers and definitions it would be much better if Countdefi could be extremely informative and thorough with their responses. This would go along way with the customer 'calming down' some and being content with the results (and also cut down on more follow up questions - good for both parties). It was kind of like having great service at a restaurant and then having to wait forever on the check....It isn't the end of the world, but with it being the final step why not make it great and leave a good feeling for the customer at that stage in the process. But, overall these guys are good but a little on the pricey side.
Cryptohodler
GBThey handle all the nuances of tax reporting for digital assets! What can I say? I found this company on Koinly.io. I was skeptical about the accuracy of the report I got from Koinly this year. I have a lot of special cases with my tax reporting and sure enough, after CountDefi did my reporting for me, I found out that had I used Koinly alone, my tax reporting would be been way off from reality. I take comfort in knowing that CountDefi has my back when it comes to the complicated process of reporting taxes for digital assets. Cheryl-Lee Botha was my assigned contact, and she did a great job working with me and helping me through the process. It is comprehensive what they do (they have a defined and very effective process) and if you have a lot of "wrinkles" in your tax reporting like defi, staking, forks, AMMs, etc., I highly recommend looking at this company to help you get your reporting correct.
Grant Crypto Investor
ZAVery well looked after! I feel very well looked after by the CountDeFi team. They are highly knowledgeable and capable, finding each and every transaction and compiling a crypto report that is accurate and simple to understand. Crypto can be complex but Chris and the team make assessing and reporting one's crypto holdings a reassuring and professional experience.