Jana Vacatova
GBGreat Service I spoke to Ms. Audrey - she was very helpful, professional and pleasant. She informed me about all the changes your company made regarding the tax programs (for example that classic does no longer allow for business returns preparation) and helped me in my predicament.
MARY F
GBEasy,reliable,trust,fast filing.Using… Easy,reliable,trust,fast filing.Using it since 2020 I recommend it.
PAUL
GBGreat Tax Preparation Software This tax software is very easy to use and train subordinate tax preparers to use. The three year comparison is fantastic and critical when checking work. Our return rate is over 95 percent so the comparison is crucial. Our practice is in a multi-state area and my only complaint would be that some states seem to be programmed differently which can cause issues when preparing multiple states. Customer Service is very strong. I will continue to use and strongly recommend.
Letty M
GBTech support is great Tech support is great! always ready to help. I wish the program can offer more complex forms, is tedious to do things by hand because is not support by the program. I would also like to see more ways to personalize the letters to clients and be able to do quick quotes without having to save the information in the program.
Chi N
GBI has been with the software for 5… I has been with the software for 5 years now. The software is great except one thing that I report every year to make it change, but it still hasn't happened. The software doesn't calculate the under estimated penalties for self-employed people. My customers complain every year because they don't want to receive another bills from IRS after their tax returns were filed. It's very irritating. This year the software did calculate the under estimated penalties for states but NOT FOR THE FEDERAL. I don't know why software developer did not do it for the federal part?