5+ stars for Isaac P. Isaac P. was extremely helpful in assisting us with our tax questions/issues. He explained the best route for us to take in working towards resolving our issue. He was very diligent in getting the right IRS agent to provide the necessary information he needed to move forward with helping us. We ended our call with Isaac feeling very optimistic and satisfied, and more knowledgeable than before we called. 5+ stars because it is well deserved.

Paid ATR over 10k only to be chewed out… Paid ATR over 10k only to be chewed out from a rep for not getting 6 years of receipts together in a timely fashion.(I received the call when my husband was in ccicu.) The tax preparer Satar was rude, wouldn’t listen, would not file an extension for the current tax year as I tried to explain he needed to wait for the transcripts. They did nothing after the filing. Now they want more money to make me compliant.?. I have been talked down to, belittled almost causing anxiety attacks. I’m loosing my home cause I can’t refi my mortgage cause of the tax liens. I can’t file for bankruptcy because I’m not current with my tax filing. When are these people going to be stopped!?!?

Wow....Real Help for my Tax Issues I called Anthem based on reviews online. I was immediately connected with Eric Hannah, a Senor Tax Analysis who was outstanding. He patiently listened to me explaining my hot mess of a tax issue. With me on the phone, he called the IRS and the California Franchise Tax Board for a compliance call and got me more information than I could have ever gotten on my own. I cannot be more grateful for his time, advice and expertise. I will be continuing to work with Anthem and their team. If they are all like Eric, I am in good hands!!!

Today I spoke with representative Isaac P. Today I spoke with representative Isaac P. Our conversation and the contents within were discussed clearly and concisely. Isaac came across professional, courteous, and light hearted. Isaac was easy to speak with and I left our conversation feeling good. Please tell him thank you for me! Sincerely, Derek Eschenburg

Inadequate explanation of procedures, exorbitant fees, lack of adequate resolution,  terrible customer service I regret ever hiring Anthem tax services. I spent a large sum for their services to resolve an issue with back taxes. I told the company I would need them to walk me through the process and keep me updated during their attempt to resolve my tax issues. However, Anthem did not regularly stay in contact with me. I had to reach out to them many times to get answers. Their answers were rushed and generalized. There were months when I didn't hear from them. Ultimately, they did nothing that I could not have done by myself. Stay away from this company.