I work with Carolina Ayala I work with Carolina Ayala. She was very helpful and it was actually a pleasure working with her. She made it fun to work and learn about our companies bookkeeping. I looked forward to our zoom meetings. Carolina has also been helpful in the time after our educational time was completed. She truly cares about her customers and it shows. She did not leave me to my own devices, she still guided me in the correct direction when I needed it. XERO company is lucky to have her as a team member. Thank you. Tanya Mucci. EcoSelect Supply LLC.

Wasn't a pleasant experience Wasn't a pleasant experience. They just passed me around from one rep who messed up my books to another rep that also wasn't that experienced in helping me get my books in order. Had to hire someone else who was a real pro to get things in order. Advice to management is to have a project lead to get a clearer understanding of what your client is looking for. Just assigning to any random book keeper lead to huge disconnect with expectations.

Total Scam! Total Scam!! It has been over a year dealing with this "company" (If you want to call it that because really he just subs out the work to other people who don't have working phones half the time) and I still have no resolution. There will be months that go by where I don't hear a word and can't get the "accountant" on the phone to clarify the issue. She misunderstood the issue and then I even paid for more time (wishful thinking she would finally get it done if I paid more) and still nothing. Total joke! I really think it's a scam.

I waited until the last minute ... I needed last minute help with a specialty type of bookkeeping: MTM, Trader Tax Status. Although the bookkeeper did not have experience with this industry, he dug in, figured it, and presented a great set of 2021 books to me! I also liked the way the management checked in with me during the two week process. They really wanted to make sure I was happy. I will definitely use them again AND I have been recommending them to all my friends!

Ready to give up? Believe me, so was I I contacted this company after a migration from QuickBooks desktop to QBO went very wrong. QuickBooks support couldn't even figure out how to clean up the mess it left. Jason sent Auriel to us & she had us current & correct in no time! She was thorough with her audit, she located the problems within the first few days & she got a company that was 5 months behind on reconciliations caught up! Well worth every penny & more. Would recommend this wonderful service to anyone that gets lost in their accounting software. I was so close to giving up but this team saved us countless hours & a lot of money by taking the problem away from us. The stress I was under is gone & I'm looking into a future of continuing services with pleasecleanmybooks at minimally monthly to keep things right. Thank you just doesn't cover it.