Jim W
GBAsk for way to much personal financial… Ask for way to much personal financial information. It was a series of we need "x," and once "x" was supplied they asked for something more. In other words, they kept moving the goal posts. A loan application should be straight-forward with all the info they need listed up front.
Karla V
GBThe help and respect I received from… The help and respect I received from Elmer the representative in the lax branch was extraordinary. I couldn't be more satisfied with the level of professionalism he showed me during my process in there.
Jacqueline
GBVery easy process But... Very easy process, the associates were friendly and helpful, and the whole procedure was fast. The only complaint I have is that I would have liked a little more time to think about the alternate offer I was given regarding my outstanding debt. If I was told about this offer before I was in the process of signing I might have gone with it.
Judy Strawser
GBINew car I, Judy Strawser was greatful for all the help I received with everything I had to fill out even though I had to make a few trips back to the dealership so I could do everything on their computer. I wasn't able to do any of it on my phone. Sincerely, Judy Strawser
Charles L
GBGreat service and went above and beyond… Great service and went above and beyond with help getting my paperwork done. Ladies in office was very nice helpful and very good at what they do.