Good People and Good Vibes! They really cared about what I was going through and truly helped me when no one else would! I would really be in a bad place right now if weren't for 1st Franklin, I am very thankful for this company and for the nice and helpful people in their office. I would recommend them to anyone needing a little help.

Excellent customer service and they care for your needs. We have been doing business with Franklin for many years now and have always been met with friendly faces and good customer service. They've always been helpful in getting us the money we need when we need it.

Dishonest hypocrites Not helpful at all. I received an advertisement in the mail and after researching them I decided to apply. I called before applying and was transparent about my situation. Cayla Surrett encouraged and pushed me to apply, then immediately tells me there’s nothing they can do. They are total hypocrites and don’t actually care about helping people. I have a brand new car titled in my name, make 80k per year, and am not late on anything. Now I have a new inquiry for nothing. Total bait and switch and dishonest business.

Everyone was very polite and respectful… Everyone was very polite and respectful they were also professional.Everyone was polite from the time i walked in until the time i left out. I would strongly referral friends family or co workers EVERYONE was very welcoming! You are treated with the most kindness that you would want!!

Honestly Honestly, my loan offer could not have come at a better time. The storms of life are not easily detected or detoured but with 1st Franklin's extension of help during this time, it has made my comeback attainable. Thank You