Very patient with my elderly mother Very patient with my elderly mother. Explained things to her multiple times, so she understood. Did not try to rush her through and answered all her questions.

Frustrating and chaotic Nancy was great. Very helpful. However, I was given conflicting information by subsequent employees. Too long a story to dictate here. Being told one thing by one employee, and something different the next day. We had to jump through many hoops to hopefully hit the finish line just to be told the finish line hade been moved yet again by underwriting. Final straw was being told we (sellers and buyers) had to drive over an hour to nearest branch for an appointment at 3 PM. When we all got there, nobody was available to help us at 3. In fact, nobody knew we were coming and they were totally unprepared to close this loan. One guy was at lunch, the other in a meeting. We had to wait 20 minutes to get to see someone. I was told I couldn’t bring a personal check or even a cashiers check (after having already been told I could. Fortunately I called ahead just to make sure) and was then told EECU would only accept $6500 in cash. When we handed over the $6500 to the loan guy, he handed it directly to the seller. The seller didn’t want cash, he wanted a check!! Just one small example of it seeming as if the right hand doesn’t know what the left hand is doing. Many instances of conflicting information. And it didn’t seem as if anybody cared. Very very frustrating and confusing transaction. Didn’t need the stress!

Every time I have done business with… Every time I have done business with EECU I have been very pleased with the service and help I have received

EECU. Great Credit Union! EECU has always been a great experience for me whether it was for a loan, depositing a check or asking a question. Because of my pleasant experiences I recently deicide to switch all my accounts to EECU.

Came in to get a cashier check to buy a… Came in to get a cashier check to buy a CD at BofA (3rd attempt at BofA). Cashier informed me I could get a better rate here. Didn't know EECU did them. 20 minutes later whole thing was done. One trip.