Not allowed to do transfers with no reason given Tried to do a transfer, it got cancelled immediately. The reason they gave was that my identity couldn't be verified. That seemed fine, it's good to do due diligence. I then contacted customer service and they said there was no way to verify my identity and I am not allowed to use the app to do transfers. And for what amounts to a permanent ban on my account they gave no reasons... I am a legit person, I could have proven my identity if they had given me the chance.

Not good! It takes a long time to get someone to help you over the phone and went they do answer they can’t resolve the problem you might have.

Fast services Fast services. Very good work. Pray you continue.

A means of sending but I can advise it… A means of sending but I can advise it you should work with your partner of MTN cameroon to facilitate our recipient to get the money in time because being a poor country. Our parents who are still have no means to treat themselves except through the money we send.

Since the blackout with the sea… Since the blackout with the sea underground cables, your team has been excellent with the delivery services to our loved ones, as it takes a shorter period for funds to be delivered now , as the case was before As a recommendation, kindly recruite more staff for customer service purposes as during moments of emergencies, it's still so hard to reach out at a customer service representative at a short period of time