Great bank for businesses It was easy to set up, with no hassle like some other banks. Making name, EIN, and other changes later was easy as well and the support team was courteous and efficient. I highly recommend Novo online bank for your company banking.

They don't charge any fees to keep an… They don't charge any fees to keep an account. The new customer service phone number is somewhat helpful. At the end of the converation they always tell you to submit your query through the app so it is a little worthless to call them. They do respond quickly via the App. However, they used to reimburse unlimited ATM fees but as of January 2024 they will only reimburse two fees per month whcih is a downer.

Love digital banking Love digital banking I keep now all my business accounts digitally. Novo is wonderful. My husband also has his business account with Novo. We're a Novo family. Highly recommend

A great solution for a small online… A great solution for a small online business. No hidden fees and they do what they say they will do. One star off because when logging in using the browser, you have to get the authentication code via text, email doesn't work even though it's listed as an option.

🚫⚠️ Important Announcement 🚫⚠️ Important Announcement: Do Not Use NOVO ⚠️🚫 Attention all!!!! I'm sharing this urgent message to warn you about our recent appalling experience with NOVO. Please, heed this warning and avoid this bank at all costs! We had over $75,000 in our account with them, and without any prior notice or valid explanation, they abruptly closed our account. 🤯 But that's not even the worst part! Despite their claims of sending us a check for the remaining balance, we NEVER received it. 📉💸 What's more frustrating is their complete lack of accountability and customer service. There are NO live representatives to speak with, and they refuse to provide us with a tracking number or any means to resend the check. 😤 We've been left in the dark, scrambling to recover our hard-earned money. This is utterly unacceptable! Now, we're forced to take legal action and hire an attorney to resolve this nightmare. 🚨👨‍⚖️ Please, learn from our unfortunate experience and avoid NOVO like the plague. Spread the word and protect yourselves from falling victim to their negligence and incompetence. Let's hold them accountable for their unacceptable actions!