🚫⚠️ Important Announcement 🚫⚠️ Important Announcement: Do Not Use NOVO ⚠️🚫 Attention all!!!! I'm sharing this urgent message to warn you about our recent appalling experience with NOVO. Please, heed this warning and avoid this bank at all costs! We had over $75,000 in our account with them, and without any prior notice or valid explanation, they abruptly closed our account. 🤯 But that's not even the worst part! Despite their claims of sending us a check for the remaining balance, we NEVER received it. 📉💸 What's more frustrating is their complete lack of accountability and customer service. There are NO live representatives to speak with, and they refuse to provide us with a tracking number or any means to resend the check. 😤 We've been left in the dark, scrambling to recover our hard-earned money. This is utterly unacceptable! Now, we're forced to take legal action and hire an attorney to resolve this nightmare. 🚨👨‍⚖️ Please, learn from our unfortunate experience and avoid NOVO like the plague. Spread the word and protect yourselves from falling victim to their negligence and incompetence. Let's hold them accountable for their unacceptable actions!

Great interface, no Paypal connectivity I love the simple interface & the ability to put funds aside in reserve. The business features are fantastic, above and beyond what many banks offer. I took off one star because it's been a struggle to make this account interface with Paypal at all, even using a manual connection. I'd like to use this as my primary business bank account, but I have to maintain an account somewhere else in order to deposit Paypal funds. The support has not been at all helpful with this.

They don't charge any fees to keep an… They don't charge any fees to keep an account. The new customer service phone number is somewhat helpful. At the end of the converation they always tell you to submit your query through the app so it is a little worthless to call them. They do respond quickly via the App. However, they used to reimburse unlimited ATM fees but as of January 2024 they will only reimburse two fees per month whcih is a downer.

Excellent for Startups! Novo is a excellent service for small and Startups. The onboarding process is simple and faster than a local bank. The app is full of financial services and features that will help you manage your finance with easy, and the $0 fees aren't comparable with any local bank or financial institution. Highly recommended!!

I've had a fantastic experience with… I've had a fantastic experience with this Bank. As a small business owner and entrepreneur they have really made it easy to set up my accounts, pay vendors, and manage my money easily on the go. It really goes a long way that they do not charge you fees, and the referral program is one I have already taken advantage of.