Great cash back The customer service is excellent and they have a great history of paying out of claims from what I have read. The amount that they charge on a regular basis is not much compared to how much you will receive in return. I also understand their 1000 a year limit because the benefits they offer are so good that they need to have a cap. I also want to say that Samantha who is a supervisor was excellent in addressing my needs. She was very professional and resolved my claims on a timely manner. Highly recommend it"

Customer Service Problems, Great Retailers They need to work on their customer service. The people are nice, but they do not have much authority to investigate an issue and the escalation team is extremely slow to respond. One they understand a problem they fix it, but the process is horrible. The subscription price keeps rising and is getting high meaning there will one day be less subscribers, including myself. Some of the links need to he updated or removed as some did not work. On a more positive note, they have a lot of the major retailers we all use which makes it a little easier to balance out the cost to be a member. It would be nice to one day have costco added and would also be a major benefit to have gasoline stations on there as well.

Great customer service Great customer service! The only comment I might make is sometimes the reviewers of claim decline something due to an order date missing when the order date is clearly stated within the confirmation email and on the header. But everyone is always super great about re-reviewing and amending. Really appreciate your service!

I love using this site for rebates but… I love using this site for rebates but am totally dissatisfied with the monthly fees. Since I started using your services there has been a $9 increase each month. It just seems like it's getting too expensive while the number of vendors seems to be decreasing. I will be looking into other apps that offer the same services, to see if their rates are lower.

FreeShipping is good FreeShipping is great, helps me get some cashback with a large number of retailers. However the fee is quite expensive, sometimes the cashback is about or lower than the monthly fee. Also, there were sometimes the shipping rebates were declined because of the lack of evidence (!?), even though I had submitted all email and receipts. In overall, it is good if you shop a lot.