They could improve the onboarding… They could improve the onboarding experience as sometimes the OTP doesn't work on SMS and I had to get support to get my account setup. So far I only had 2 small transactions and it went well. They need to improve the BTC/USD rate transparency though. They show the rate and on checking the rate comparison with Binance 1 of my transactions was on market price and the other was 4.2% higher than the highest market price. This makes it hard to know what amount of BTC I will get beforehand.

Excellente service, outstanding support I've been using Bitwage for a few month already and it's a great service so far. I can easily receive payments from my customers and transform them to Bitcoin easily. It works really well. The best part of Bitwage is its support via Discord (and other channels), where Ramiro Raposo shines for his excellent service. He addresses all the questions, issues, and problems in a seemless manner and almost in real time. He rocks. Kudos to Bitwage support and to him specially. I highly recommend Bitwage services.

Excellent Customer support I did have some issues with Customer support with Bitwage in the past but thats all gone. They have improved it quite a lot. I've recently had some annoying compliance request from a different platform. I had to reach out to them several times; Julian Motta moved earth and heaven to help me. I'm quite pleased. Now, I would recommend the platform to anyone.

Very convenient, reliable and trustworthy platform! After my Payoneer and Wise accounts were closed for receiving ACH payments in the US, I was very concern because I couldn't find another "trustworthy" platform. Luckily I found Bitwage and not only was I able to receive payments without a problem, but it is very intuitive and makes it very easy to send money to my virtual wallets. Even the total transaction cost is relatively cheap (about 2% if you send to USDC wallet). I've been using it for a month without problems. I had to contact support once and they responded quickly. The only thing to improve is that sometimes transfers take a long time to enter and reflect the status.

They provide an amazing service They provide an amazing service, the customer support is just outstanding. If they were a little cheaper I'd definitely give 5 stars.