Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.
jeremy talor
AUWorld first support non-existent World first support non-existent? tried to call the AU number whole day and gets disconnected very time around the 5mins mark. I used World First for business transactions and delays in remittance is a serious concern. I could always get through to local support previously but what's changed?? it's concerning when tens of thousands of dollars are on the line here!?
Chris E
AURegular customer and very happy Used WorldFirst on multiple occasions, mainly USD to AUD, but also NZD to AUD. Rates are good, process is easy, support is there if you need it. Faster and far more convenient than any transfer I’ve done through a bank. No hesitation in recommending this team.
Manon Shaun
AUCosmetics Import Business We have been using Worldfirst for our importing business for more than a year. The online system is intuitive, safe and easy to use. The personal agent, Nathan, assigned to us is fantastic, friendly and knowledgeable. We have referred WorldFirst to at least 2 trading partners and they have been on it since then.
Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.