Could not understand the foriegn guy… Could not understand the foriegn guy with the accent who disconnected phone connection after I had to ask him repeatedly what he was saying and was going to ask him to speak slower and louder but he decided hanging up was easier. I can understand accents but not low fast mumbling. Have your people speak slower and ANUNCIATE. My other preceeding French born English Rep was 5 stars.

I love the idea of being able to travel with local currency. I love the idea of being able to travel and carry local currency purchased in advance, avoiding on site exchange fees and other issues with credit cards, etc.; the Travelx allows you to do just that. The only issue I have is with the navigability of the website and reloading a card .. it’s clumsy and not intuitive. Part of that is understandable security, but part of it is website design.

Travelex Retaining Personal Currency Transaction On 08 June 2023 I converted UK Pound Sterling to 290 U.S. dollars and was only offered the Travelex Money Debit Card. I accepted this offer with the assurance that once I returned to the U.S. that day I would be able to obtain my funds in U.S. dollars, which my Travelex receipt reflected. Upon return to the U.S. I have been unable to access my funds after two attempts at my financial institution. I sent an email to Travelex on 8 June 2023 requesting they provide me funds through through traditional methods and they have failed to respond.

Brilliant!!! What fast, friendly, trustworthy and with a smile (by way of telephone) customer service experience I had today with Travelex US! I will share my delightful experience with everyone I know. Due to Travelex professionalism and attention to detail I won't hesitate to place my next order with Travelex US. The best darn currency exchange company on the planet!

Great service! This was the first time I've used this website and I will definitely do it again. The process was simple, well thought out, and uncomplicated. The funds were delivered promptly as promised. Thank you for making this transaction painless and successful!