Tommy
GBGreat service from Andrew Great service from Andrew. He is very knowledgeable and was able to walk me through the process with ease. He took the time to make sure I was comfortable, and we even connected over a video call to review the platform in great detail. I haven't had an interaction like that with any other company, let alone for IRAs. Looking forward to my time here.
Haley D
GBRetire with MySelfDirectedIRA! I set up an account after speaking with an agent from MySelfDirectedIRA, and I am thoroughly impressed at their scope of knowledge on IRA Trusts and LLCs. He was able to answer my questions quickly and provide me with accurate information based on my location and specific circumstance. He has been very kind and patient with explaining different aspects of the industry, giving me different options based on my retirement goals, and helping me determine which model is the best for me. I have never felt pressured to make a decision ASAP or add more money, and I feel like more than just a customer: my retirement is being personally handled with white glove service. The customer service that MySelfDirectedIRA has provided me with has been nothing short of the best: patient, knowledgeable, and friendly. I wholeheartedly recommend MySelfDirectedIRA for anyone looking for an industry leading company to handle their retirement.
Debra
GBSeth has been great Seth has been great. Patient and very helpful. This was my first expience with an on-line service like this and I was a bit nervous. It was great working with someone directly.
JDA
GBWhat a difference a single point of contact makes!! We came to My Self Directed IRA (MSDI) in search of an IRA custodian for investments in a U.S. company with operations largely off-shore. Other custodians balked, but our MSDI Rep led us thru a fast 24-hr. pre-assessment, that resulted in a firm commitment followed by a smooth, timely process toward closure. Having a single point of contact overseeing the detailed process made a HUGE difference! Highly recommended!!
Sean
GBQuick- received within 3 days Quick- received within 3 days. Discrete - Came in a discrete package, with no allusion to the contents inside! I appreciated that a lot. Came secured and protected as one might expect. A fun side note; If you are a fan of Star Wars, you wont want to skip over the Darth Vader 1oz coin. All in all, im extremely happy with how everything turned out. Checked all the boxes for me (Price, speed, price, discretion, price, variety...did i mention the price?!?!?!). Cant wait for my next order. Highly recommend!