Coinme

113 Cherry St., 98104, Seattle, United States
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3.00
Based on 20 Reviews

5

45.00%

4

5.00%

3

0.00%

2

5.00%

1

45.00%
About Coinme

Please be aware of phishing and scammers! If you are in need of help with your account, please reach out to the official Coinme Support Team at support.coinme.com. Coinme is a leading digital currency exchange on a mission to make digital currency more accessible for everyone. Together with partners Coinstar and MoneyGram, Coinme operates the largest cash to cryptocurrency exchange in the world.

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Xin Xie
GB

No support at all. I have an issue and nobody is able to answer. I receive this useless reply below from Coinme on 3/22, and nobody has assisted me as of yet (updated 4/6). I will update if someone miraculously assists me. The problem is for some reason I have not been able to log in to my account therefore I cannot reach anyone on live chat. You need to log in to your account, supposedly, in order to live chat. I have created two different tickets already starting on 3/16 and nobody has responded. Please assist. I do buy a lot of crypto, and I would like to continue using Coinme. But so far my experience has been unacceptable. Very simple issue to resolve.

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Kevin
GB

THESE PEOPLE DO NOT RESPOND!! THESE PEOPLE DO NOT RESPOND!!! Purchased $150 LTC with a debit card and it was approved and taken out of my account. BUT THE LTC IS NOT IN MY WALLET. it has been over 4 days with no support. Have had a support ticket for 4 days without any answer. And it is impossible to have a live chat conversation with someone and they do not do over the phone customer service. I am done using their exchange. My support ticket is #13937. Maybe they respond to bad reviews faster. ~UPDATE APRIL 17TH~ Still have not received my crypto. This morning finally got a vague response that they would elevate my ticket to the "engineering department" disappointed..

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Jackie Hurd
GB

Way easier to use than I thought I purchased crypto on a whim through a Coinstar ATM last year. It was so much easier than I thought it would be. Ridiculous easy. I forgot about it for awhile and came back to my Coinme wallet to find a very nice surprise as my investment grew nicely. I'm not a large amount buyer/seller so withdrawal was not an issue. I got what I needed out for an emergency with zero hassle. I'll be buying more crypto soon and am much less intimidated by the process. Thanks for making it so easy Coinme, I really appreciate it!

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William Feagin
GB

Honestly the most intuitive Bitcoin… Honestly the most intuitive Bitcoin system I’ve yet encountered. I was a little put off by the low buying limit ($999 per day here in Maine), but surprisingly easy at the Coinstar machine, and all that was needed after that was to put the app on my phone, and that proved to work easily and quickly. I suspect the buying limit is higher using a debit or credit card - I was using cash - as many services will let you do as much as $20,000 in a day.

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Peleibaou Ani
GB

Very easy to use and quick for crypto… Very easy to use and quick for crypto transfer, the fees was very low compared to other apps I was using, I will definitely stick to Coinme now

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