THESE PEOPLE DO NOT RESPOND!! THESE PEOPLE DO NOT RESPOND!!! Purchased $150 LTC with a debit card and it was approved and taken out of my account. BUT THE LTC IS NOT IN MY WALLET. it has been over 4 days with no support. Have had a support ticket for 4 days without any answer. And it is impossible to have a live chat conversation with someone and they do not do over the phone customer service. I am done using their exchange. My support ticket is #13937. Maybe they respond to bad reviews faster. ~UPDATE APRIL 17TH~ Still have not received my crypto. This morning finally got a vague response that they would elevate my ticket to the "engineering department" disappointed..

Honestly the most intuitive Bitcoin… Honestly the most intuitive Bitcoin system I’ve yet encountered. I was a little put off by the low buying limit ($999 per day here in Maine), but surprisingly easy at the Coinstar machine, and all that was needed after that was to put the app on my phone, and that proved to work easily and quickly. I suspect the buying limit is higher using a debit or credit card - I was using cash - as many services will let you do as much as $20,000 in a day.

Easy Cash to Crypto at Coinstar ATM Easy Cash to Crypto at Coinstar ATM. Direct access to my Coin me wallet w/ mobile app. Regular updates to current Crypto values. I prefere this service to leapfroging from Exchanges. I don't have to deal w/ hidden Broker fees ! 4% trans fee. I'll take that all day.

The simplicity of buying crypto with cash only gets more and more complex. The simplicity of paying for crypto with cash only gets more and more complicated. The app shows very little accountability for their site. I made a purchase with my debit card via the app and DID NOT receive my crypto. It’s important to state that my account on Coinme is KYC approved and valid to the date. After making multiple tickets for their support staff I finally received a reply only to state that they are looking into it. Almost seven days have passed and I still have no refund or the crypto I paid for. While the purchase was only for $23 of crypto, I would encourage others to not use this app/site. They are frauds. They charge astronomical fees for their service and show no accountability in their business practices. Their support staff blatantly claim they’ll respond within a week yet when they do they have no solution to your problem. Although the allure of cash to crypto and vice versa may appear great, trust me it is all smoke and mirrors. I would not recommend Coinme to anyone! Get your crypto elsewhere.

The Customer Support is non-existent The Customer Support is non-existent. I had a scam, they reacted by asking me to change my password but for days and days the reset password didn't work and their fix for that was to send me another password reset. D oing the same thing over and over and expecting different result is just plain stupid. I have not been able to get back into my account for two weeks now.