mark kenter
GBBe carefull. They can close your account for no reason I've been using coin flip for a couple years. They are very convenient and the customer service was very good. Today I get a text message from them saying they're closing my account. I typically would just put cash in the machine and transfer the funds to my Exodus account which is my main account I use for digital investing. I use coin flip so often that they actually gave me a small discount on their fees. So this was truly a strange text message. I called coin flip to ask why the account was closed. But for some reason they say they can't give me the reason why , nor do they have the information. They told me to to read their terms and conditions which I did but I don't see where I did anything wrong and they won't provide any information. I spoke with the manager about it and he said the same thing. This is very unusual from a company. If I did something wrong you would think that they would provide information but they absolutely provide nothing . This actually can be very dangerous because if you create an account with coin flip to store funds they can actually close your account and your funds are lost. you will not get them back. I do not use them for a wallet so I did not have this problem when they closed my account But because they are not willing to even discuss the problem with me I have to give him a low rating and I'm very suspicious of this recent activity as a company. I would be very very careful. Strange decisions in closing an account who is a regular customer are red flags. Sometimes it is an indicator that the company is about to go under
Jason Milner
GBI've never ever had problems with… I've never ever had problems with calling them. If you sit and listen and don't try to talk over them you'll get your explanation. Just be patient. If you have sent it to the wrong address or to a scammer there's nothing they can do... Good system and cheaper
Karen Page
GBThis is the best place to buy bitcoins -
Ted Alan
GBBS irresponsible company, perfect example of why competition is good for capitalism. BS irresponsible company. Use bitstop or local coins. First they should've hired an engineer for there product (there machines) I can't explain to you that there machines literally cannot read QR codes, never had this problem with local coins or some every other place. Don't waste your time with the two way atms you can get here and have to go home because there's no money yet the atm still shows on the map. this business makes no sense as us citizens can just open bank accounts and connect it to coinbase. Tried to give me discount codes, in pretty sure there's no option to enter them. They just sent me messages of codes I probably couldn't/literally I couldn't get to using for the machine models they need to fix.
Debbie Schmitz
GBDo you not use this company!!!!!!!!!!! What a horrible experience I was trying to send bitcoin to a friend. I was having trouble with the machine so I called their customer service. They were rude unhelpful. And now they banned me from using their machines. I couldn’t believe that they would do this. It’s none of their business why I was sending the Bitcoin. I answered all the questions and the guy on the other end said he couldn’t help me. I asked for a supervisor and he was worse. Do not use these machines. There are plenty websites that you can use.