The M1 new updates to the app causes a… The M1 new updates to the MY M1+ app cause a credit card double charge. When I request a refund, customer service says M1's policy is to hold the credit balance to offset future bills. If you insist on refunds, M1 will tell you that it takes more than 8 weeks and the refund will come via check. How can this be in this age of cashless transactions? A credit card refund process is simple today. Doesn't M1 understand that the customer may be cash-strapped and need the funds to pay other bills? I can only conclude that this delay tactic is to serve M1's benefit since there will be many cases like mine. Think of the millions in excess charges that will attract bank deposit interest. Shame on you M1 for putting yourself first before your customer.

Better perks for m1 plus I enjoy M1. However, I do think the spend interest rate should be increased to make M1 plus worth it, or drop the $125 for M1 plus, or make perks better for m1 plus like no trade windows, better credit card 2% cash back. It seems the only competitive perk of m1 plus is barrow rate but I do not use barrow and other places checking rates are now getting more competitive. I do not think I will be renewing M1 plus unless price of it comes down or spend rate increases.

A+++ Hi, Overall pretty satisfied with the platform and the quick customer service over email. I would like to see this included: 1- Yield on cost for my current positions. 2- Chart to be able to compare my performance to the overall market. Say vs the S&P500. 3- Dividend safety and other metrics. 4- Charts showing how my future dividend payment or cash flow would look like. Keep up the good work m1!!! Roy Schelling Customer Since 2019.

A game-changing product for automating… A game-changing product for automating personal finance. Simple to use and keeps investors from being victims of both their actions and inaction. Only critiques: Mobile deposit is really needed especially for small business owners and consultants. We should be able to fund our M1 accounts from more than just one bank.

CRAP UI THAT CAN COST YOU TONS OF MONEY! OMG why oh why did I transfer my IRA to M1. I hate with passion these pies BS. I had a regular account with them that was doing really well, and it's only because I bought during the Covid dip. I decided to bring in my IRA. I put in a Buy for only $50K with the intention to buy gradually over time the rest. This thing bought my WHOLE IRA ACCOUNT, NOT JUST $50k. NOW A MONTH LATER I'M DOWN $10K!!! I'M SEEING RED, LITERALLY! STAY AWAY, THE MOST BS USER UNFRIENDLY UI. AND I AM NOT A NEWBIE!!!